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Delivery & Returns Policy.

Delivery schedules below apply to orders placed before 14:30pm. If items are not in stock we will contact you with an estimated delivery time, and offer you the option of cancelling your order.

Delivery Times / Charges:

UK: - (£5.99) Exc VAT 1-2 days.

England, Scotland & Wales.

DPD / Royal Mail / Fedex


USA: - (£20.00) 1-2 days.

FEDEX priority service: 

International Shipping:

Zone 1: - (£12.50) – 2- 4 days.

Belgium, France, Germany, Ireland, Luxembourg, Netherlands

DPD

 

Zone 2:  - (£17.50) - 2-5 days

Austria, Bulgaria, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

DPD

 

Zone 3: - (£22.50) 2-6 days

Albania, Belarus, Bosnia and Herzegovina, Croatia, Faroe Islands, Greenland, Macedonia, Moldova, Montenegro, Norway, Russian Federation, San Marino, Serbia, Switzerland, Turkey, Ukraine

TNT


Zone 4: - (£30.00) 2-7 days

Cyprus, Gibraltar, Iceland, Malta

TNT


Zone 5: - (£50.00) 2-9 days

Bahrain, Bangladesh, Cambodia, China, Hong Kong, India, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Malaysia, Nepal, Oman, Pakistan

TNT


Zone 6: - (£65.00) 2-10 days

Afghanistan, Åland Islands, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Burkina Faso, Burma (Myanmar), Burundi, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Dem. Republic, Congo, Republic, Cook Islands, Costa Rica, Cuba, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji, French Polynesia, French Southern Territories, Gambia, Georgia, Ghana, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Indonesia, Ivory Coast, Jamaica, Japan, Jersey, Kazakhstan, Kenya, Kiribati, Korea, Dem. Republic of, Kyrgyzstan, Laos, Lesotho, Liberia, Libya, Macau, Madagascar, Malawi, Maldives, Mali, Man Island, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Monaco, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Nauru, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Puerto Rico, Reunion Island, Rwanda, Saint Barthelemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Samoa, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Vatican City State, Venezuela, Vietnam, Virgin Islands (British), Virgin Islands (U.S.), Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe

TNT


Please note purchasing from outside of the EU may be subject to additional charges for customs clearance. Under these circumstances generally the courier company will contact you to arrange any payments due.

Carriers We Use:

 
               


Right to cancel

You have the right to cancel the purchase of a good without having to give a reason at any time within

the “cooling off period” of seven working days, beginning on the day after you receive the goods.

You must notify us of your cancellation in writing or verbally via the below:

RICO Europe Ltd, Unit 2b Brunel Close, Drayton Fields Industrial Industrial Estate, Daventry, Northants, NN11 8RB.  Tel +44 (0) 1327 312838 or e-mail contact@ricoeurope.com

Cancellation consequences

If you are in possession of the goods you are under the duty to retain them and take reasonable care of them.

You must send the goods back to us, to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

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